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In The News
National Post: Blending IT Skills with Business Brains, 2007
The Calgary Herald: IT Often Lost in Translation, 2007
The Telegram - St John's NF: Lost in Translation (Worlds of business and IT need to speak same language) 2007
Archived Newsletter Articles in PDF Format
Making Better Business Decisions, March 2009 by Richard Lannon
Meeting Challenge with Confidence, January 2009 by Richard Lannon
Staying Balanced in Our Noise-Filled World, December 2008 by Richard Lannon
Conflict Considerations - we all need a plan, October 2008 by Richard Lannon
Be Prepared for Facilitating Discovery Meetings, September 2008 by Richard Lannon
Creating Motivation through Discovery, August 2008 by Richard Lannon
Group Dynamics: Facilitation for Requirements Elicitation, June 2008 by Richard Lannon
Developing YOUR People - Creating training that rocks! by Richard Lannon
Look Both Ways Before You Cross the Street by Richard Lannon
SETability, More than a Technical Term by Richard Lannon
12 Rules of Delegation by Richard Lannon
Information Technology Service Management by Richard A. Lannon
ITSM Work Sessions - lessons learned
Be Prepared to Change Your Thinking by Richard A. Lannon
Dadisms: the Path to the Trail by Richard A. Lannon
Do It Right the First Time by Richard A. Lannon
In the News and other Industry Publications
Project Times: 12 Important Rules of Delegation , June 2009 by Richard Lannon
Project Times: Do It Right the First Time, May 2009 by Richard Lannon
Project Times: Meeting Challenge with Confidence, February 2009 by Richard Lannon
Project Times: Leadership Skills for the Technical Professional, by Richard Lannon (Recorded Live at Project World Conference, Toronto 2008 (please note Project Times login ID required)
Business Analysts Times: Making Better Business Decisions, March 2009 by Richard Lannon
Business Analysts Times: When Needs Become Conflict, February 2009 by Richard Lannon
Business Analysts Times: Facilitating Discovery Meetings, November 2008 by Richard Lannon
Business Analysts Times: Creating Motivation Through Discovery, September 2008 by Richard Lannon
Business Analysts Times: Group Dynamics and Requirements Elicitation, June 2008 by Richard Lannon
Business Analysts Times: Information Technology Service Management, May 2008 by Richard Lannon
Archived Copies of Newsletters (complete)
The Setability Factor - Feb 2010 - Setability, more than a technical term
The Setability Factor, Rolling Calendar Year, November 2009 by Richard Lannon
The Setability Factor, SWOT's That You Say, October 2009 by Richard Lannon
